Mention France to anyone and more than likely they will think of French cuisine. The French are renowned for their excellent food and for the important role that food and meal times play in their culture and that is something that I have really come to appreciate. After years of learning and appreciating the importance [...]
Archive for the ‘Customer Service’ Category
Fancy French Hospital Food
Posted in Customer Service, Diet, Food, French Things, Healthcare, tagged Food, french food, French life, hospitals on 29/03/2012 | 23 Comments »
Système Débrouille
Posted in Customer Service, French country living, French Things, Speaking the lingo, Weather, tagged cold weather, Customer Service, heating, innovation, keeping warm, life in France on 10/02/2012 | 25 Comments »
In France there is a lovely term for finding temporary measures or for saving money on stuff known as “système débrouille”. I couldn’t find an exact definition of the expression but we recently experienced it in our own unique way. As you know, we have been suffering from heating problems due to the extreme cold [...]
Never believe anything’s impossible! A lesson learned in La Poste.
Posted in Customer Service, French Things, La Poste, tagged Customer Service, La Poste, life in France, living in France on 06/08/2011 | 20 Comments »
I’ve had many frustrating run-ins with the La Poste (post office) as I am sure most people living in France and many other countries have experienced also, but the lack of consistency in service and unhelpfulness in France is second to none. Until yesterday. I had ordered some items online from Amazon and like a [...]
How French Internet companies are driving me mad
Posted in Customer Service, French Things, Shopping, tagged business in France, ecommerce, internet shopping, Kiria, new mum, Oclio, Online shopping, usineadesign.com, Vertbaudet on 25/07/2011 | 31 Comments »
So this is a rant. It’s been a while and I’ve been keeping my rantiness to myself, but my patience has come to the end of it’s tether with some French internet companies. As a new Mum, buying online should be an easy way of getting the things I need, delivered to my new rural [...]
Could you be financing a French utility company?
Posted in Customer Service, French Things, Money things, tagged France, living in France, money, My Life on 02/02/2011 | 40 Comments »
Who here pays their electricity and gas bills by automatic direct debit? Did you know that it is likely you are financing the utility companies by doing this? I’ve always been useless at paying bills, I would open them, put them on my desk, have a couple of really busy days and they’d soon be [...]
The brains at Fedex France are on holiday… or are they getting into organised crime?
Posted in Customer Service, Summer, Work, tagged burglaries, business diversification, calling cards, crime, Fedex, Organised crime, summer security on 13/08/2010 | 24 Comments »
Common sense is obviously somewhat lacking at the French Fedex’s offices during the summer. At almost the same time last year I had a run in with them (my first of many) which you can read about here. It would appear that their corporate brain goes on vacation during the month of August. Or, maybe [...]
Kitchen Conundrums – Merci DARTY!!
Posted in Customer Service, Food, Lyon, Shopping, tagged Customer Service, Darty, Hob, Induction, Kitchen, Mexican Food, Microwave on 17/03/2010 | 13 Comments »
Sometimes I think that I’m just not meant to cook! I mean, for months my induction hob had slowly been passing away and at the end I only had one measly ring left working on it, so cooking anything that required two pans (or more!) instantly became a logistical nightmare. At the beginning of February [...]
Roll on the weekend!
Posted in Customer Service, Food, Foreign in France, Healthcare, tagged bad week, doctors, driving in France, Fondue, nurses on 04/03/2010 | 6 Comments »
I’ve had a bit of a shitty week and hopefully its all due to come to an end tomorrow as I’m off to Lisbon to see my parents. Its been a while! I should have known on Sunday evening that I was going to be in for a cracker of a week, as Hubby & [...]




