I’ve had many frustrating run-ins with the La Poste (post office) as I am sure most people living in France and many other countries have experienced also, but the lack of consistency in service and unhelpfulness in France is second to none.
I had ordered some items online from Amazon and like a fool, I had forgotten to switch my address details in Amazon to my new address so they were sent out to my old address.
The new owner averted us that the postman had left a calling card and that the local post office (remember the incident I had here when I was pregnant?) was holding the items. We were in Lyon yesterday and as we had arrived a bit early for my appointment, Mr Piglet suggested I try and negotiate with La Poste and see if I can get them to give me my parcel.
We had a bit of a domestic in the car as I was absolutely convinced that I was wasting my time but I set off sulkily to the La Poste whilst he waited in the car. I took my ticket and waited my turn, all whilst tutting to myself about what a big fat waste of time this was.
Well, I wouldn’t be writing this post if it turned out to be a waste of time, so I may as well get to the point: THEY GAVE ME THE PARCEL! Yes, I had no calling card, no proof of address – just my passport and the parcel number which Amazon had sent me by email.
I don’t know if it is because it is holiday time and the staff were stand-ins, but the lady on the desk immediately understood my problem as soon as I started explaining and offered a solution stating that she just needed the parcel number.
If only more of my experiences could be like that but it’s great to have something positive to say about them for once even if I did have to listen to Mr Piglet say “I Told You So” when I returned to the car with the parcel!